Functions of a Travel Agency

Agency refers to the business of entrusting one to carry out an operation on behalf. The person entrusted is known as the agent. Agency includes the relation between the principal and the agent. A principal is a person who entrusts the carrying out of the operation to another that is the agent. Agency is governed by rules where the agent is authorized to act on behalf of the principal and also to create some other legal relations with third parties. Agency many take the form of travel agency, real estate agency and advertising agency. Agency is associated with the function being performed by the agent.

Travel agency is the business of entrusting one to carry out the operation of travel and services related to tourism. Some of the operations include car rentals, package tours and cruise lines. An example being where the travel agency offer the best cruise in Galapagos. All this operations are performed by a travel agent. Travel agents offer other specialized services related to commercial and businesses where they serve as general sales agents for foreign travel companies. They do this by allowed to have offices in foreign countries. An example being the Charles Darwin Galapagos office By this it becomes much easier to perform travel agency in a foreign country other than when the offices are located in home country and the function are performed in that foreign country.

Travel agency being performed by a travelling agent includes such functions as selling travel product and services on behalf of suppliers for this case travel suppliers. Travel agency does not keep stock unless on special cases like pre-booking of hotels and cabins on a ship to attend a weeding on a later date. Stock is only found with the main seller or supplier as agency is a form of linkage between the potential customer and the seller of the product.

Travel agency at times goes beyond their day to day functions. Since they are entrusted they can perform other function apart from the normally function and if only that function is for the better of both the parties that is the principal and agent. Such activity include giving of discounts to sell of products. This is especially done due to various reasons such as to create customer loyalty and attract new customers while maintaining the already existing one. An example of such a related activity is the 5 day Galapagos cruise. This is to the benefit of both the agency and principal. View here for more on travel agency: https://www.huffingtonpost.com/entry/5-ways-the-travel-industry-is-changing-in-2018_us_5a5cd843e4b0a233482e0d91.